PROMOTIONAL TERMS & CONDITIONS
Malaysia

IMPORTANT: Please read these terms and conditions ("Terms and Conditions") before entering this promotion ("Promotion") provided by the Promoter listed in Section F below ("Promoter"). By entering this Promotion, you confirm that you have read, understood, and agree to comply with these Terms and Conditions and Privacy Policy.

A. ELIGIBILITY

1. This Promotion is valid in Malaysia only and open to all citizens, permanent residents and residents of Malaysia aged 18 and above, subject to the following conditions:

a. You are not (a) an employee or immediate family member (spouse, parent, sibling, child and each of their spouse, or household member) of the Promoter, partners, distributors, agencies, companies or participating businesses associated with this Promotion and their respective parents, affiliates, subsidiaries and related companies (collectively, “Affiliates”); and (b) prohibited under the laws of your country of citizenship, residency or domicile to participate in any games of chance and/or skill, or this Promotion.

b. If intellectual property is created by way of your participation, you will assign and transfer to the Promoter or its assignee all worldwide right, intellectual property rights, title, and interest in your entries, together with the right to make any changes, adaptation, or modifications to the entries for the purposes of marketing, advertising, and trade without compensation to you. You shall do all things and execute all documents necessary, or a may be required by the Promoter and/or to enforce any of the rights promised to the Promoter herein. You will release and discharge the Promoter against all claims, which you may have, or which may arise out of the rights granted to the Promoter in relation to this Promotion.

2. If intellectual property is created by way of your participation, you will assign and transfer to the Promoter or its assignee all worldwide right, intellectual property rights, title, and interest in your entries, together with the right to make any changes, adaptation, or modifications to the entries for the purposes of marketing, advertising, and trade without compensation to you.  You shall do all things and execute all documents necessary, or a may be required by the Promoter and/or to enforce any of the rights promised to the Promoter herein.  You will release and discharge the Promoter against all claims, which you may have, or which may arise out of the rights granted to the Promoter in relation to this Promotion.

B. PROMOTION PERIOD

1. The start date and end date of the promotion are set out in EXHIBIT 1 (“Promotion Period”). 

2. Any entry not received during the Promotion Period shall be automatically disqualified from participation.  The Promoter is not liable for any lost, delayed or misdirected entry.

C. HOW TO PARTICIPATE AND WIN

1. The detailed steps on how to participate are set out in EXHIBIT 1.

2. The winner selection criteria are set out in EXHIBIT 1.

3. Phone data usage to participate in this Promotion may be subject to charges by your service provider / carrier.

4. Valid Entries must not contain references directly or indirectly to any intellectual property rights of any third party without consent. By participating in this Promotion and submitting the Entry, you are deemed to have certified that nothing in the Entry shall infringe any copyright or trademarks or violate any person's rights of privacy or confidentiality and shall be fully liable and responsible for any third-party infringement or violation. Entries will be disqualified if they (a) infringe any intellectual property rights of any third party; and/or (b) contain any indecent, immoral, offensive, defamatory, racial, religious, political contents, or contents or acts which the Promoter, at its discretion, considers inappropriate in nature.

5. Winners will be notified in writing or via phone where details on how to claim the prize will be given.

6. Winners may be required to each sign a Participation/Release Agreement in the form required by the Promoter to claim the prizes.  Parental consent is required for winners below 18 years of age.  Non-compliance may result in disqualification. At a minimum, the consent shall consist of the following:

To:  [Name of Promoter]
I [name of parent/guardian], holder of NRIC: _________, am the parent/guardian of [Name of winner] person who entered and won a [fill in prize] (“Prize”) in the [Name of promotion] Promotion.  I hereby confirm his/her eligibility to accept the Prize in accordance with the Terms and Conditions, and consent to him/her being awarded the Prize.

Parent’s/Guardian’s Signature/ Date:

7. The Promoter reserves the right to substitute any winner subsequently found to be disqualified, for any reason whatsoever, with an alternative winner.

D. PRIZES

1. The total number, type and details of prizes (collectively, “Prizes” or a “Prize”) to be won are set out in Exhibit 1. The Prizes to be awarded in this Promotion will not exceed those as stated in this Section D and Exhibit 1.  By participating in this Promotion, you acknowledge and agree that in no event will more than the stated number of prizes be awarded.

2. Unless otherwise stated in EXHIBIT 1 and any further conditions provided therein, you may submit multiple Entries, but each person can only win one prize.

3. Save where a prize or prize category comprises solely of cash, the Promoter reserves the right to substitute any Prize or elements of the Prize with alternatives of equal or greater value.

4. Prizes are awarded on an ‘as-is’ basis and are not transferable, negotiable, refundable or exchangeable.  Non-cash prizes cannot be taken in cash.  The Promoter reserves the right not to award any prize or part thereof to any person who, for any reason whatsoever, fails to meet any stipulated requirement to claim a Prize.

5. The Promoter is not obliged to award the Prize if there are no valid Entries received during the Promotion Period. In such event, the Prize opportunity shall be withdrawn.

6. The Promoter reserves the right to substitute any winner subsequently found to be disqualified, for any reason whatsoever, with an alternative winner.

7. Prizes are subject to the terms and conditions of the respective sponsors, if any.   Promoter and its Affiliates are not liable for these conditions and the use of Prizes.  Additionally, the Promoter and its Affiliates shall not be liable for warranties, maintenance, taxes or any additional costs of the Prizes.  Prizes will be awarded only in Malaysia.

8. In the case of a travel or event prize,

a. notwithstanding any other terms mentioned in this Terms and Conditions, the winner and traveling companion/s will be required to each sign a Participation/Release Agreement in the form required by the Promoter to claim the prize.   For winners below 18 years of age, parent must give consent before the prize is granted, and such winners must be accompanied by a parent or guardian. Noncompliance may result in disqualification and an alternate (the next entry) will be awarded with the applicable prize.  Failure to be granted the required visas will result in the winner’s disqualification.  In this situation, awarding of an alternate winner is at the Promoter’s absolute discretion.  Unclaimed and unredeemed prizes will not be awarded.

b. No extension of travel or change of dates or any part of the prize will be permitted.  All ancillary costs, including but not limited to passports, visas, additional transport, personal and incidental expenses, insurance, taxes and other fees applicable are the responsibility of the winners.

c. If a travel advisory is issued against travel to the designated country, or such country’s government issues quarantine restrictions, or in the event of the onset of SARS or any other kinds of epidemic, pandemic or disease in Singapore or the designated country or in any other country affected by this Promotion or in the event of outbreak of war, hostilities, insurgencies, terrorism, civil commotions, riots, strikes, lockouts or any other circumstances beyond the reasonable control of the Promoter, the Promoter shall have no liability to provide the prize.  Awarding of an alternative prize is at the Promoter’s absolute discretion.

E. VERIFICATION:

1. Proof of Purchase or Winning Game Pieces (images of registered code uploaded at registration) presented are subject to verification. Any proof of purchase or Winning Game Piece that is illegible, mutilated, altered, duplicated, tampered with, not obtained legitimately, contains printing typographical, mechanical, or other errors or the codes are unclear or does not contain a security or other required identification is invalid.  In the case where an image of (instead of original) the Proof of Purchase or Winning Game Piece is accepted for verification purposes, the Promoter is not obliged to ascertain whether the claimant is the rightful bearer of the Proof of Purchase or Winning Game Piece.

2. All Entries (including Proof of Purchase or Winning Game Pieces) submitted become the property of the Promoter and will not be returned.

3. The use of any voting software or any other mechanical or electronic means that enable you to automatically send codes or entries repeatedly is prohibited and will render all codes submitted by you invalid. The Promoter reserves the right to take action as may be available under the law against you.

4. The Promoter’s decision on all matters regarding to the Promotion including awarding of Prizes is final, conclusive, and binding.  No correspondence will be entertained.

F. OTHER CONDITIONS:

1. All promotional materials, including details on How to Participate and Prizes form part of these Terms and Conditions. In the event of any inconsistency between these Terms and Conditions with any advertising, promotional or publicity materials in relation to or in connection with the Promotion, these Terms and Conditions shall prevail.

2. Personal information (including images) collected or received from you may be used by the Promoter or any of its Affiliate for the purposes of administering and promoting the Promotion, including but not limited to conducting background check on your identity, verifying your eligibility to participate and receive a Prize, and publicizing winners’ announcement.  By participating in the Promotion, you explicitly allow the Promoter to contact you via the particulars provided for such purposes. The Promoter and its Affiliates value all personal information received and shall not disclose or furnish your personal information to any unrelated third parties (save for their respective agents and agencies for the purposes of the Promotion or where required by law).  The Promoter shall manage your personal data in accordance with the Malaysia Personal Data Protection Act 2010.

3. In no event will the Promoter or any of their respective Affiliates be responsible or liable for any damages or losses of any kind, including but not limited to direct, indirect, incidental, consequential, special or punitive damages arising out of your acceptance of a Prize, the use of a Prize, your entry into the Promotion, or your participation in any Prize-related activity.  By entering the Promotion, you hereby release and agree to hold harmless the Promoter and their respective Affiliates from and against any and all rights, demands, claims, causes of action, losses, damages, costs and expenses whatsoever that you may have, or which may arise, whether in whole or in part, and whether directly or indirectly.

4. In no event will the Promoter or any of its Affiliates be held responsible for any delay, error or any other problems in the operation of the Promotion caused by or arising from breakdown, technical malfunction of any telephone network or lines, computer on-line-systems, servers or providers, computer equipment, software, failure of e-mail on account of technical problems and/or traffic congestion on the Internet and/or at any web site or the telecommunication service or a combination thereof, including injury or damage to your or to any other person's computer or mobile phone related to and/or resulting from participating or downloading materials in or in connection with the Promotion.

5. The Promoter and its Affiliates make no warranty of any kind, either express or implied, including but not limited to, the implied warranties of merchantability or fitness for a particular purpose of any of the Prizes.  Without limiting the generality of the foregoing or anything in these Terms and Conditions, the Promoter and their Affiliates are not liable for any defect in or malfunction of the Prizes, and you assume all risks and liability in connection with and associated to the use of the Prizes.  For the avoidance of doubt, no provision in these Terms and Conditions shall be construed as limiting the liability of any party for death or personal injury caused by such party’s negligence or any liability which cannot be excluded under the laws of Malaysia.

6. Notwithstanding any of the foregoing, the Promoter reserves the right to amend, add, replace, vary and/or modify these Term and Conditions without giving prior notice. Entry into this Promotion confirms acceptance of these Terms and Conditions and any amendments, additions, replacements, variations, and modifications hereto, which shall be final and binding in all respects.

7. If any term or part thereof is rendered void, illegal or unenforceable by any legislation to which it is subject, it shall be rendered void, illegal or unenforceable to that extent and it shall in no way affect or prejudice the enforceability of the remainder of such term or other terms of this Promotion.

8. This Promotion is managed by the agency set out in EXHIBIT 1 with its corresponding email address.

9. The Promoter is set out in EXHIBIT 1, with its address.

10. Promotion and the Terms and Conditions shall be construed under and governed by the laws of Malaysia. The parties hereby submit to the exclusive jurisdiction of the Courts of Malaysia.

11. For Privacy Policy, link is set out in EXHIBIT 1.

12. For further enquiries, please call number set out in EXHIBIT 1.  Service is available Monday – Friday, between 8:30 am and 5:30 pm, excluding public holidays.  All calls to this number from your mobile phone may be subject to airtime charges by your service provider.

EXHIBIT 1
PROMOTIONAL TERMS & CONDITIONS
Malaysia

Name of Promotion
COCA-COLA EPIC MUSIC PROMOTION 2024 

Promotion Period
Start Date:      1 June 2024
End Date:        30 August 2024

How to Participate
1. Purchase specially marked products from any of the participating brands as listed out under item 2 below (“Participating Brands”) with labels or can bodies that feature a promotional block to ‘WIN A TRIP TO SOUTH KOREA’ and a QR Code to scan to join (“Participating Packs”) from any participating stores in Malaysia as listed under item 3 below during the Promotion Period. We would advise you to keep the original receipt for record/verification purposes; or
2. Participating Brands are the following: “Coca‑Cola Classic”, “Coca‑Cola Rasa Asli”, “Coca‑Cola Zero Sugar”, “Coca‑Cola Vanilla”, “A&W”, “Sprite”, “Fanta” & “Schweppes”.
3. Look under the bottle caps or can tabs of the Participating Packs, for a set of unique codes (“Code”).  Bottle caps or can tabs are collectively, “Proof of Purchase”.  Proof of Purchase may only be used once.
4. To participate, the participants have to log in to the Promotion website by either (i) scanning the Code or (ii) via: https://www.coca-cola.com/my/ms/offerings/epic-music-promo
5. Participants would then be directed to a landing page where the participants are required to complete the registration process and provide the required details including the Code found under the cap/tab, to qualify as an entry to the Promotion (each an “Entry” or collectively, “Entries”).
6. Only a printed official receipt from a Participating Store with clear details of the purchase is accepted. Any manual or written or illegible receipts will be deemed invalid, and the accompanying Entry will be disqualified.
7. Phone data usage to participate in this Contest may be subject to charges by your service provider / carrier which shall be borne by the participant.
8. Any Entry that is incomplete, missing the Proof of Purchase, illegible, mutilated, altered, duplicated, tampered with, not obtained legitimately, contains printing typographical, mechanical, or other errors will be disqualified.

How to Win
1. The first 11,000 valid daily Entries received will each win an instant redemption of a RM5 Grab voucher.  Each participant is allowed a maximum redemption of 10 vouchers per day or 50 vouchers during the Promotion Period.  Any unredeemed daily prizes will snowball to the next day, until fully redeemed.
2. Each week, all valid entries will enter into a weekly draw as stated under section “Details of Prizes” below. The winners will be selected using a “division by sum method” set forth in item 3 below.
3. Division by Sum Method

• A formulated draw is done to select winners based on total valid entries. The winners will be determined based on the total number of eligible Entries submitted and then divided by a pre-determined number and rounded to the nearest lower whole number.
• For illustration purposes :

Total Prize Pool
Weekly Prize:

Daily Prize:

Details of Prizes
Daily prizes will be awarded as an instant redemption for the first 11,000 valid entries daily, with each registered account being able to redeem up to 10 redemption per day and up to total of 50 redemption throughout Promotion Period. Any daily prizes not redeemed within the day will be snowballed to the next day and so on until fully redeemed, and the daily limit will be refreshed each day at 00:00 hour.

Weekly prizes:

1. There are 13 Weekly Draws.  All Entries received by 23:59 hours on every Saturday between 1st June and 30th August (both dates inclusive) during the Promotion Period will be accepted for that week’s Weekly Draw to be conducted electronically on the next day.  Non-winning Entries of a Weekly Draw will not be snowballed to subsequent Weekly Draws. There are 13 Weekly Draws. Schedule of the weekly draw and winner announcement date is as below:

*Please note for week 13 winner for the 5D4N South Korea Trip will be required to confirm prize acceptance by 10th Sep to facilitate in booking of the trip. Delay in confirmation will result in prize being forfeited.

2. Unless otherwise specified, all Prizes MUST be claimed by 17 September 2024. Prizes not claimed by the stipulated date will be forfeited.

3. All Weekly Draw winners will be contacted and announced on the promotion web-site www.coca-cola.com.my. 

4. For the winner for the 5D4N South Korea Trip:

(a) the said travel package is only valid for travel from [start date] to [end date]. Travel must be concluded by the expiry date of [end date]. This is a single-use travel package. Any un-used portion of the travel package is forfeited and is not redeemable for cash or other forms of credit.

(b) All bookings of this travel package are subject to availability at the time of booking, cannot be combined with any live specials and tactical campaigns in the marketplace and is subject to all applicable booking terms and conditions of the accommodation supplier and travel agent.

(c) This travel package will be deemed fully used once a qualifying booking has been made and confirmed to be available. The travel package will not be reinstated, refunded or replaced, even in the event that the reservation is cancelled or changed for any reason, including operational or weather-related issues.

(d) Changes or a cancellation on the travel package requested by the winner may incur charges from airlines, hotels or other suppliers. The winner is responsible to pay any such charges and this travel package cannot be applied to any additional costs associated with changes or cancellations to the original booking requested by the winner.

(e) The winner may not add services or stay additional nights, and not allowed to add additional person aside from the allocated headcount.

(f) This travel package is not transferable, exchangeable, replaceable or refundable for cash or credit and can only be used as specified.

(g) All taxes, fees, charges and surcharges applicable to the booking, including, without limitation, extra person, phone, parking and other charges are applicable to your reservation, and this travel package cannot be applied to them. These charges must be paid at the time the reservation is confirmed or to the hotel property directly and are the responsibility solely of the winner.

Name of Promotion Agency 
Lavish Team Sdn Bhd

Promotion Agency Email
cccontest@lavishteam.com

Name of Promoter
Coca‑Cola Refreshments Malaysia Sdn. Bhd.

Address of Promoter
Level 15, No. 8 Menara Lien Hoe, Persiaran Tropicana & Jalan Tropicana Utama, Tropicana, 47410, Petaling Jaya Selangor

Enquiry Hotline
1800-88-2653

Privacy Policy Link
Polisi Privasi | Coca‑Cola MY