FREQUENTLY ASKED QUESTIONS

General Customer Questions

To participate in the Coca‑Cola #KaChingChingNaCoke promotion

  • buy 200ml/300ml/500ml Coke, Fanta, Sprite, Krest, Stoney, Schweppes in a GLASS bottle.
  • check under the METALLIC crown for a code.
  • send the unique 10-digit to 40111.

The short code used in the promo is 40111.

The Promo is available on Airtel & Safaricom. 

The Promotion is currently available in Kenya only.

  • You stand a chance to win instant cash prizes deposited immediately via Mobile Money, ranging from Ksh.50 – Ksh.10,000
  • You’ll be entered into a draw and stand a chance to be one of our lucky millionaires. 

Participation is open to everyone who sends a valid code to 40111. 

Call 0709183111. The Customer Support service is available 24/7 till the end of the promotion. 

It generally means “Get Big Money with Coke”. Kachingching is a slang term referencing the sound that coins make.

SMS Responses Based Questions

This could be due to a network delay, please wait a while and then try and resend. 

All SMS responses that we send to customers are pre-defined in that we cannot send a blank response to the participant.

Ensure to check the code under the crown and confirm that you are sending the correct code to 40111.

  • Once a valid code is sent to 40111, it is considered used.
  • Therefore, if you send the same code again, you will receive an SMS saying “Sorry this code has already been redeemed. Please use a different code and try again. Coca‑Cola #KaChingChingNaCoke Promo. T&Cs apply. Helpline 0709183111”

  • It is free to send an SMS to the short code on all the participating networks (Safaricom and Airtel). 

Ensure you are at a place with adequate network. You can keep the code and try sending again later.

All SMS responses are expected to be instant unless there is a network delay. 

  • The only participating packs for this promotion are the 200ml/300ml/500ml GLASS bottles. Plastic bottles are not part of the promotion.
  • Buy 200ml/300ml/500ml Coke, Fanta, Sprite, Krest, Stoney, Schweppes in a GLASS bottle. Check under the METALLIC cap for a code and send the unique 10-digit to 40111.

Rewards Based Questions

Any winning entry will receive a winning SMS response of the reward won and the value. E.g. Congratulations! You won Ksh. XXXX from Coca‑Cola #KaChingChingNaCoke Promo to be sent via Mobile Money. Buy Coca‑Cola to win more! T&Cs Apply. Helpline 0709183111

Please call the helpline for further assistance. 

  • You stand a chance to win instant cash prizes deposited immediately via Mobile Money, ranging from Ksh.50 – Ksh.10,000
  • You’ll be entered into a draw and stand a chance to be one of our lucky millionaires. 

The grand prize winners will be publicized on TV, radio, digital, social media, and print. 

All entries that have been awarded will receive a corresponding winning SMS from 40111 and the SMS contains the reward won and value.

Grand Prize Draws

Once every week 

To enter the Coca‑Cola #KaChingChingNaCoke Ksh.1M cash draw one must send a valid code to the short code 40111 and will be automatically added to that week’s draw.

Any valid entry is added to the Ksh.1M cash draw.

The Ksh.1M cash winners are picked by the system randomly after conducting a virtual draw in the presence of BCLB representatives.

  • The Ksh.1M cash winners will be contacted immediately after the draw is done via the designated customer support phone lines.

  • There are NO processing fees to get the award of Ksh.1M. You SHOULD NOT pay any money to get your award.